Ecommerce fulfillment and transport
Turn them into your competitive advantage
Radial Europe is a global e-commerce fulfillment specialist, part of bpostgroup. We handle warehousing, fulfillment, and transport services for beauty, fashion, sportswear and direct selling brands, operating distribution centers across Europe, the USA and Asia to deliver products from brands to their customers.
How to improve our fulfillment?
What are the most common questions a CEO of a fashion e-commerce brand is asking us nowadays about e-commerce fulfillment or e-commerce logistics? Here are the 10 most asked questions, and our answers from real customer cases.
How can we scale our fulfillment operations efficiently as order volumes fluctuate with seasonality and promotions?
Radial scales efficiently during volume fluctuations by implementing early workforce planning with flexible FTE increases of up to 50% per shift. Our facilities feature scalable infrastructure like pick-towers that accommodate SKU growth while maintaining optimal fulfillment.
How to cut shipping costs but stay fast?
Radial leverages volume-based carrier discounts by aggregating shipments across multiple clients. We offer strategic facility placement with late cut-off times (up to 19:00 in Leipzig) for next-day delivery across key markets. Our multi-carrier approach lets us switch between providers for the best rates on each shipment.
How to handle high return rates?
With dedicated processing stations like the 32 return tables in our Groningen facility. Our teams quickly inspect, refurbish, and restock items – typically returning sellable merchandise to inventory within 24-48 hours. For clients in fashion and sportswear, we use automated tracking and QA systems that maintain 99.9% accuracy even with substantial returns volume.
How to see inventory across all channels?
Radial provides complete real-time visibility of your inventory and orders across all channels through our Customer Portal. You can track inventory levels, order status updates, and shipping information through our web-based platform.
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Radial, Staci, and Active Ants: the unlimited logistics partnership
The bpostgroup 3PL providers Radial, Staci, and Active Ants have formed a strategic partnership, creating a powerful alliance that spans over 100 global locations.
Get in touch. We’re here to help.
Ecommerce fulfillment
Integrated logistics
Dozens of ecommerce brands partner with us and see higher loyalty rates, improved operational efficiency, and stronger profit margins. Let us show you how personalized fulfillment solutions can turn satisfied customers into passionate brand advocates while reducing your operational costs.
Health & beauty, wellness, cosmetics, fashion and direct sales: dozens of industry-leading brands trust Radial as their key partner for ecommerce fulfillment solutions.
What we do, in numbers
- 4,800Employees
- 22,000Employees per peak
- 30+Locations
- 2 mln m²Fulfillment capacity
Streamlining ecommerce fulfillment
As part of the bpostgroup and its 3PL unit alongside Staci and Active Ants, Radial offers 100+ ecommerce fulfillment centres across Europe, USA, Asia: customized 3PL storage and operations, quick and cost-effective transport solutions and order delivery.
Radial offers a comprehensive suite of e-commerce fulfillment solutions designed to help businesses optimize their order fulfillment process. The extensive network of distribution centers, flexible transportation options, and advanced omnichannel technologies ensure efficient delivery to meet the customer expectations.
Warsaw
Site Tour
Take a sneak peek at the Radial fulfillment operations in the Warsaw Distribution Center.
It’s all about people
Karol Wojciechowski, Operations Manager at Radial Europe in Warsaw, emphasizes the importance of understanding the ‘Why’ in e-commerce fulfillment. He highlights Radial’s flexibility in handling client demands, especially for multi-level marketing companies. Karol shares a success story where they proactively solved a client’s order volume spike issue through data analysis. He stresses the importance of open communication with both clients and team members. Ultimately, Karol believes that despite automation, people are at the core of their success in building a strong community and delivering excellent service.
Tailored automation
The best partner for each solution
Radial Europe partners with the best possible hardware and software automation providers to implement solutions where robots collaborate with human employees to achieve significant efficiency gains.
Last mile services
Ship orders anywhere, faster and easier
Deliver orders faster at a lower cost with Radial’s cutting-edge transportation solutions and unmatched expertise in the industry.
30+ years of ecommerce expertise
Deliver unforgettable customer journeys
Radial is a dynamic, client-focused organization known for its entrepreneurial spirit and agility. With a proven track record in peak demand management, successful product launches, and rapid geographic expansion, Radial consistently delivers results. As a member of bpostgroup, Radial offers:
- Financial stability to invest in our clients’ growth
- An extensive last-mile delivery network
- A strong commitment to sustainable solutions
Interviews
The latest stories
Our series of interviews and insights from various industry professionals discussing a range of topics relevant to the evolving e-commerce landscape.
Value-added services
Personalization: boost customer loyalty and sales.
VAS (value-added services) options are a great way to boost branding, support marketing campaigns, execute a personalization strategy for a stellar customer experience, from the webstore to the end customer’s front door.
Forget one-size-fits-all solutions
Radial Europe empowers mid-market and enterprise brands with tailored, scalable fulfillment solutions. Our comprehensive strategies ensure seamless order fulfillment, from cart to customer, giving you a competitive edge in today’s market. Experience the difference with Radial Europe: improve customer experience, streamline operations, and unlock your growth potential.
Distribution center in Groningen, Netherlands.
Beyond the runway: Denny Kalmring talks fashion, logistics, and customer satisfaction
Denny Kalmring, Sales Director for the DACH region at Radial, shares insights into his role and how the company’s fulfillment center in Germany drives efficiency, sustainability, and customer satisfaction. With over 22 years of experience in the fashion industry, Denny explains how Radial’s strategic location in Europe enables fast delivery and offers late-order cut-offs for timely service. He emphasizes Radial’s commitment to sustainability, an essential aspect not only for the fashion industry but also for the entire e-commerce landscape.
Case Studies
Radial’s Automation Partnership with doTERRA
The partnership between doTERRA and Radial Europe began in 2012 with modest orders. As doTERRA expanded into new European markets like Romania, Lithuania, and Latvia, sales and order volumes increased significantly. To maintain their commitment to quality and timely order fulfilment, doTERRA sought a trustworthy, flexible, and fast-acting 3PL partner in the heart of Europe. In August 2019, doTERRA and Radial solidified their cooperation with a permanent agreement, recognizing Radial’s ability to meet their evolving needs.
Tailored 3PL Drives Sales
Quanticlo is a successful social selling fashion brand with over 1 million Instagram followers. In 2022 it outsourced its ecommerce fulfillment to Radial Europe to increase customer satisfaction, minimise errors and deliver within 24 hours.
Paul Valentine’s Unboxing Experience
Paul Valentine, a German-based jewelry brand, has achieved remarkable growth by focusing on high-quality, handcrafted pieces and a commitment to customer experience. A strong partnership with Radial Europe ensures fast and reliable fulfillment, with efficient order processing and scalability during peak seasons.
To further strengthen customer relationships, Paul Valentine partnered with tech platform Penny Black and Radial’s Value-Added Services unit to personalize the unboxing experience with inserts to increase customer engagement.
