Radial is coming to Groningen
Radial is the fastest growing Ecommerce fulfillment company within Europe and will open its brand new site in Groningen on Thursday, June 22.
We have prepared an interesting program. In addition to the official opening, there will be 2 inspiring speakers and a tour of the highly automated warehouse.
Program
09:30 – 10:00 Arrival and registration
10:00 – 10:30 Welcome
10:45 – 11:00 Opening doors
11:00– 12:30 Tour in Warehouse
12:30 – 13:30 Lunch
13:30– 14:00 Speaker 1
Kevin Heath – Director of Global Robotics at Dematic
14:00 – 15:00 Speaker 2
Erik Schoppen – an international expert on trust, he explains the relationship between how the brain works and our behavior.
15:00 – 15:15 End
15:15– 17:00 Bites and drinks
The speakers
Kevin Heath – Director of Global Robotics Dematic
With 30 years of experience at Dematic, we are proud to have his knowledge shared about robotics.
Driven to provide world class logistics solution incorporating a wide range of leading-edge technologies, with a specific passion for robotic automation which is seamlessly integrated to solve my customer’s toughest logistical challenges.
Elevating our customer’s confidence in robotics
Erik Schoppen
The Importance of Trust in Every Delivery
Drs. Erik Schoppen is a brand expert, lecturer (brand management, design & psychology), innovator, designer and publicist. He is an authority on (the neuroscience behind) trust, privacy, influence, behavior and sustainable brand positioning, perception, management, reputation and innovation. He has built a reputation as an opportunity-thinking innovator and idea accelerator, inspiring people and organizations with his surprisingly substantive vision of a future-oriented sustainable economy.
By understanding the psychological dynamics behind trust, customer satisfaction and brand loyalty, organisations can strengthen their relationship with their customers. Trust in every order and delivery is the cornerstone of building strong brand loyalty connections in fulfilment and customer satisfaction. This keynote lecture, given by trust expert Erik Schoppen, will provide you with practical insights into managing positive customer expectations.
