Radial and Two Boxes: Integrated Returns Built for Speed and Simplicity
Stop returns fraud and maximize value with Radial and Two Boxes.
Stop returns fraud and maximize value from returned inventory with Radial and Two Boxes, the modern returns processing platform purpose-built for 3PLs and high-volume brands. Embedded inside Radial’s returns processing capabilities, Two Boxes replaces clipboard-and-spreadsheet returns workflows with a guided, intelligent associate experience that grades, dispositions, and routes returned inventory in real time. That means units get back to sellable status faster, refunds clear on time, potential returns fraud can be prevented.
Radial and Two Boxes
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94%fraud reduction moving to post-inspection refunding
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3xprocessing speed with Two Boxes
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50%efficiency improvement in returns operations
With Radial and Two Boxes, you get
Faster processing
Operate with guided workflows to increase units-per-hour at the returns desk and shrink the dock-to-stock window on returned inventory.
Reduced fraud
Shift refunds to after processing, capturing fraudulent returns before fraudsters are rewarded.
Smarter dispositioning
Use rules-based grading to route each unit to the right outcome, whether that’s restock, refurbish, liquidate, donate, or destroy. All based on your brand policies.
Lower training times
Reduce the amount of time it takes to train new associates and avoid paper-based SOPs.
Brand-level configurability
Leverage your own custom rules, photo capture standards, and exception flows.
Real-time visibility
See returns status, reason codes, and asset recovery as they happen — not in a Monday morning report.
Optimized tech stack
Plugs into Radial’s existing WMS and OMS, which means you can be up and running quickly, without deep integration work.
