Insights | Radial


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July 22, 2021 - Peak season will be another roaring success for retailers and here's how you can capitalize on it with a digital-first holiday eCommerce strategy.
woman looking at business charts on computers
July 20, 2021 - We take a look at how predictive analytics can make your holiday sales strategy planning easier.
woman shopping on tablet during holidays
July 16, 2021 - We collected responses from 100 retailers and explore how they plan on leveraging online shopping and omnichannel services.
woman on tablet in warehouse
July 15, 2021 - In this webinar, we discuss the key features a flexible order management system (OMS) must have for retailers to be successful now and in the future.
woman on couch shopping on phone
July 12, 2021 - Here are four new Get to Know Your Customers Day ideas you can use in 2021 to get up to speed on customers’ expectations for retailers and eCommerce businesses.
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July 8, 2021 - We dig into three eCommerce fraud trends that are on the rise in 2021 and highlight fraud prevention trends you can adopt to protect your customers.
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July 6, 2021 - We take a look at 3 consumer behavior trends to see which are likely to stick around in the coming months and years.
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June 30, 2021 - In this post, we’ll take a look at how first call resolutions affect your customer satisfaction scores and why you should start tracking your FCR rate.
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June 28, 2021 - In this post, we’ll look at the current state of the retail supply chain and discuss a few strategies you can use to prepare for the future.
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June 23, 2021 - How do false declines impact the customer experience and long-term customer loyalty?