Insights | Radial

Insights

December 11, 2019 - Carey Stoker, senior vice president, customer care services at Radial, provided an overview to Retail Customer Experience on trends in customer service.
December 10, 2019 - View our informative infographic to learn how industry trends point the way to nailing peak omnichannel.
December 9, 2019 - Follow these steps to make the most of your omnichannel data – before this year’s peak season is in the history books.
December 4, 2019 - Here are six peak omnichannel best practices that every retailer should master.
December 2, 2019 - From offering robust loyalty programs to personalizing consumer experiences to simplifying return processes, there are many effective ways to attract new customers and keep them coming back.
November 25, 2019 - As a retailer, you’re only as good as your peak success – or failure.
November 21, 2019 - Access our expert point-of-view paper to begin mastering peak omnichannel today so you can outcompete rivals, satisfy customers and drive revenue growth.
November 21, 2019 - A new survey, conducted by Radial and NAPCO Research, of U.S.-based retailers with annual revenues over $10 million, reveals just how popular BOPIS is.
November 19, 2019 - To take the next step toward your own omnichannel future, don’t just try to keep up with the competition. Instead, know the problem you’re trying to solve.
November 18, 2019 - AI can power your supply chain to rapidly assess your fulfillment options, inventory availability, local demand, delivery distance, and more.

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