Insights | Radial

Insights

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June 23, 2021 - How do false declines impact the customer experience and long-term customer loyalty?
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June 21, 2021 - Radial’s Senior Vice President, Enterprise Commerce Solutions, Prashant Bhatia joined retailers and talked through their top customer experience priorities for 2021.
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June 17, 2021 - We’ll explain what a help desk is and share a few reasons why they’re valuable assets to your customer care efforts.
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June 15, 2021 - Watch our latest collaboration with Digital Commerce 360 titled: “Lightning-Fast Strategies: How Retailers are Investing in 2021 and Why”
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June 10, 2021 - The push to adopt technology for greater insight into customer data has risen.
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June 8, 2021 - We’ll look at the impact data has on 4 major aspects of the customer experience and show you the easiest way to leverage data into your eCommerce operations.
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May 26, 2021 - We’ll explain what a marketplace is and look at the advantages of adding one (or several) to your business model.
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May 24, 2021 - We’ll share our master list of self-service options that you can integrate into your strategy and discuss the benefits of customer self-service channels.
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May 19, 2021 - We look at 3 common shipping mistakes to avoid as you build a shipping strategy for your retail or eCommerce business.
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May 17, 2021 - What does this rise in digital engagement mean for retail and eCommerce businesses?

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