October 22, 2020 - Here are 4 shipping and delivery trends businesses can keep an eye on over the next few months to get products to customers faster.
October 20, 2020 - We’ll discuss 3 data collection and management strategies you can adopt to better forecast your sales and prepare your inventory for customer demand.
October 15, 2020 - We’ll discuss 4 strategies eCommerce businesses use that you can capitalize on to boost your own conversion rates in 2020.
October 12, 2020 - In this post, we’ll explain customer effort, why it’s important to your customer care, and show you how to go about reducing it to boost customer satisfaction.
October 8, 2020 - We’ll explain exactly what customer sentiment is and how it can help your retail or eCommerce business create a better experience for customers.
October 2, 2020 - We discuss how to create unbreakable customer connections and reveal the latest on what customers expect and how to deliver.
October 1, 2020 - We’ve outlined the top five most strategic operational areas to address how to deliver on the promise of a true omnichannel experience for your customers.
September 30, 2020 - In our latest live chat, we discussed one of the most important lessons learned at the height of the pandemic: how to get omnichannel right.
September 29, 2020 - We’ll look at 5 ways BI solutions help retail and eCommerce businesses improve their order management, inventory management, and fulfillment processes.
September 25, 2020 - In our latest collaboration with Digital Commerce 360, we explore what a retailer really needs to offer in order to have a superior omnichannel experience.
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