Insights | Radial


April 3, 2020 - Internet Retailer has released a new report that looks at the ways businesses have had to adapt in light of the pandemic.
woman in customer service center
March 24, 2020 - As we continue to see a rapid escalation of cases of COVID-19 across the globe, Radial recognizes our society is undergoing unique times and enduring real challenges.
March 17, 2020 - Digital-first brands and retailers should consider partnering with companies that provide the needed resources to deliver an extraordinary experience. 
The Cyber 5 2019 Report is Here
February 3, 2020 - Could you use some actionable advice for next Black Friday and Cyber Monday, especially with fulfillment strategy and marketing tactics?
5 Key Takeaways from NRF 2020 Panel
January 29, 2020 - Radial enjoyed a successful 2020 NRF panel discussion. While there was a lot to take in, we’ve narrowed down 5 key takeaways.
Retail Predictions for 2020
January 21, 2020 - According to Internet Retailer’s 2020 Predictions, advancements in fraud protection and robotic automation in fulfillment centers will be the difference in retailers’ success.
Preparing for e-Commerce Fraud in 2020
January 13, 2020 - KC Fox, Senior Vice President, Technology Services at Radial, talked to TotalRetail on tips to prepare for e-Commerce fraud.
Radial recognized as a leader in the SPARK Matrix by Quadrant Solutions
January 6, 2020 - Radial has received strong ratings across technology excellence and customer impact parameters and is positioned amongst the 2019 technology leaders in the global Omnichannel OMS market.
Make Your Next Peak Better Than Your Last One
January 2, 2020 - You made it through another peak season. Now’s the time to take a hard look at which peak omnichannel operations went well.
Give Consumers The Personal Care They Expect
December 11, 2019 - Carey Stoker, senior vice president, customer care services at Radial, provided an overview to Retail Customer Experience on trends in customer service.