February 6, 2019 - Risk mitigation is one of the most daunting challenges retailers face today. While it touches every area of a business, inventory and fraud pose the largest threat. How do retailers balance the profitability of their largest liability, inventory, against diverse and constantly evolving customer demand?
January 11, 2019 - Is your eCommerce business ready to capitalize on this market growth and meet consumer expectations? Read the report to learn what consumers expect as it relates to shipping, delivery and omnichannel options.
January 11, 2019 - Download this new SmartBrief report to uncover the key obstacles to removing friction and frustration across the buying process — and how to overcome them.
December 28, 2018 - For the second consecutive year, Total Retail surveyed its audience of retail executives to get a better understanding of their current and future technology usage. They wanted to know which technologies they were currently using, how their spending on technology was going to change in 2019, and insights into their technology buying processes.
December 17, 2018 - For online retailers, nothing says ‘tis the season’ like the five-day period spanning Thanksgiving Day to the following Monday, otherwise known as Black Friday/Cyber Monday.
November 28, 2018 - Find out how retailers are responding to fast-moving changes in the marketplace and the investments they are making in game-changing technology.
November 28, 2018 - Loyalty programs and customer relationship management (CRM) are top areas for providing the one-to-one personal experiences that today's shoppers crave.
November 28, 2018 - By collecting data and insights throughout the buyer journey (both online and offline), retailers can use advanced analytics to gain a full view of their customer’s behavior.
November 28, 2018 - Delivering a personalized customer experience is crucial in today’s retail environment that is all about the hyperconnected consumer.
November 27, 2018 - DSW in collaboration with Radial, focused on delivering any shoe to DSW customers regardless of where they were in the supply chain.
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