Peak Season Planning | Radial

Peak Season Planning


The peak holiday shopping season is fast approaching with many retailers still figuring out how to welcome back customers within the constraints of our new normal. This year’s peak season is predicted to see very different trends and surges than previous, with the most notable being earlier than normal shopping volumes. However, consumer behavior is still largely unpredictable given the uncertainty surrounding COVID–19. Planning for peak season now is of the utmost importance.

To have a successful peak, retailers and brands will need to have a robust omnichannel infrastructure with plans in place for fulfillment, supply chain, inventory optimization, and customer care. As part of our mission to help clients succeed, we’ve put together resources to help you plan for peak.

Holiday Peak Readiness Resources

The best plans are the ones backed by research. Below, you’ll find the latest retail industry research for peak preparation:

New Retail Processes for a New Normal

Our latest whitepaper with Total Retail describes how consumer behavior has shifted during the COVID-19 pandemic and how to navigate the new normal as we prepare for the holiday surge.
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On-Demand: Curb Appeal: The Inside Lane on Curbside Pickup

Watch the on-demand video replay to hear from retail experts and learn what it takes to offer curbside; the right technology needed and how to have a smooth implementation.
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How Retailers Can Plan for the Holidays in 2020: A Guide

As the holiday season approaches, marketing, promotions, website upgrades, shipping strategies and more will need to be thought out with these new consumer preferences in mind.
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Peak Support: Knowledge from Radial Experts

To help you prepare for peak season, we’ve collected a couple of the best peak resources from the experts at Radial:

The Future of eCommerce

We reviewed customer buying habits, shipping and fulfillment predictions, automation processes and more to bring you a comprehensive overview of trends that will shape the future.
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How to Prepare for Peak 2020 + Bonus Peak Checklist

We sat down with Anthony Hockaday, Director of Client Services, and Theresa Raczkowski, Sr. Solutions Consultant, to discuss the best ways retailers can prepare for peak 2020 and the new normal.
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Tips for Handling Surges and Shortages

With the most important season for retailers just around the corner, we’ve put together four tips to help navigate surges and shortages this peak season.
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Preparing for Peak Waves

Here are four major things you can do to get your business prepared for peak waves (both in-store and online), this year.
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4 Ways Retailers Can Navigate A Post-Covid-19 World

Retailers are finding that developing an omnichannel experience for shoppers is now a requirement to power through what the unforeseeable future has in store. 
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Best Practices for Implementing Curbside Pickup

We’ve put together a list of 5 tips to help you design a curbside experience that’s positive for your customers, your employees, and your bottom line now that scales for the future.
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Ready to Talk?

As a third-party logistics partner, with over 30 years’ experience in the eCommerce space, we help clients to deliver seamless omnichannel experiences to their customers.

Start Planning for Peak