Webinar: The State of Retail Returns in 2025
Webinar •
Experts from Radial, Two Boxes, and Third Person discuss key retailer returns trends for 2025 and beyond.
Returns are a part of life, but retailers don’t always have to struggle to manage returns costs while meeting customer expectations.
Shauna Bowen, EVP and Chief Digital & Transformation Officer of Radial, Matthew Hertz, Founder and CEO of Third Person, and Kyle Bertin, Co-Founder and CEO of Two Boxes, connected on key data from a recent Radial + Two Boxes retailer survey. They discussed insights for the future of returns in a recent webinar, including:
- Top retailer returns pain points in 2025
- Key returns fraud and abuse trends, including how younger shoppers view fraud
- How retailers can win at returns in 2025 and beyond
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