Cracking the Code: Study Reveals What Consumers Value Most | Radial

Cracking the Code: Study Reveals What Consumers Value Most


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The industry is ripe for continued change in 2019. With eCommerce sales projected to reach $530.6 billion by 2020, retailers must continue to evolve. 

According to this new research, the number of Americans and Canadians who reported purchasing $100+ per month online jumped 61 percent over last year. Based on the estimated populations, this represents a minimum of $220 million spend online on a monthly basis. 

Download the eBook to gain insights into the online shopping priorities of more than 2,000 consumers across North America, including:

  • Online marketplaces are growing in clout
  • A shift in consumer shipping expectations
  • A seamless return experience to eliminate online shopping roadblocks

Is your eCommerce business ready to capitalize on this market growth and meet consumer expectations? Read the report to learn what consumers expect as it relates to shipping, delivery and omnichannel options.

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