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Report: The State of Retail Returns in 2025

Report
Radial and Two Boxes understand the unique challenges returns processing creates for retailers, and we have the data-backed perspective they need to optimize returns all year long. Discover the key trends influencing modern brands across industries in our latest report, as well as the specific pain points and opportunities found within the apparel and footwear sectors.

Returns remain a persistent challenge for eCommerce brands in 2025. Customers have high expectations, but retailers carry the burden of managing the returns process.

Radial and Two Boxes understand the unique challenges returns processing creates for retailers, and we have the data-backed perspective they need to optimize returns all year long. Discover the key trends influencing modern brands across industries in our latest report, as well as the specific pain points and opportunities found within the apparel and footwear sectors.

Discover:

  • The most common types of returns fraud and abuse.
  • How many brands are considering outsourcing returns to partners.
  • What modern brands expect from an optimized returns process.

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