Radial’s Journey to Verint Cloud

Join us for an exclusive webinar experience! Dive into the fascinating journey of Radial, led by our experts, Robin Gomez, Director of Customer Care Innovation, and Ben Stoltzman, Director of Workforce Management. Discover how we embraced the power of the cloud, sharing our invaluable lessons, uncovering exciting opportunities, and reaping tangible benefits.

Learn how we seamlessly migrated our core contact center solutions, said farewell to legacy on-premises telephony, and achieved remarkable results, during a simultaneous implementation of Amazon Connect and Verint Open CCaaS. Don’t miss this chance to explore our successful transition and how it empowered us to better serve our diverse retail and brand clients during the holiday season. Click the link and embark on the cloud migration journey with Radial.

Please note: Radial no longer offers a Customer Care solution as of September 15, 2024.

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