The peak holiday shopping season seems to begin earlier every year with this year being no exception. While many of the obstacles of last year’s peak have been removed, new challenges like last-mile delivery concerns, labor shortages and pandemic-weary shoppers have emerged.
As we gear up for the retail peak season, the best advice for retailers and brands is to plan as early as possible and expect the unexpected.
To make planning for every outcome a little easier, we partnered with Digital Commerce 360 in our new guide: 2021 Holiday Planning.
It’s chock-full of advice including:
- Strategies to implement this Q4 for a frictionless customer experience
- Insights into what online shoppers are looking for from merchants this season
- Return policy updates to fit both your needs and your customers
- Advice for navigating the supply chain woes