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Prepare for the Next Seasonal Peak: Peak Returns
Preparing for peak season also means preparing for peak returns: balancing costs with a seamless customer experience. As holiday demand surges, retailers must handle returns faster and more efficiently than ever. Consumers increasingly view returns as part of the purchase decision itself. The brands that win this season will be those that protect margins while turning returns into loyalty and repeat sales.
Tailored 3PL Drives Sales
Quanticlo is a successful social selling fashion brand with over 1 million Instagram followers. In 2022 it outsourced its ecommerce fulfillment to Radial Europe to increase customer satisfaction, minimise errors and deliver within 24 hours.
Logistics is the endurance challenge
In our conversation with Dries de Love, the Executive Vice President of Radial Europe, we delved into the fundamental principles guiding Radial’s success. Dries shares insights into how his sporting background influences his leadership approach. He emphasizes the importance of company culture, which empowers people to learn from mistakes, innovate, care for each other, and prioritize customer satisfaction.
299 Robots to amplify the human potential
Radial Europe partnered with Dematic to implement a revolutionary goods-to-person order fulfillment system at their Groningen facility. This system utilizes 299 AMRs, the largest deployment in Europe, to collaborate with human employees and achieve significant efficiency gains.
AMR-s implementation: among Europe’s largest
Radial entered into a strategic partnership with Dematic, a leading provider of intelligent automation technology, to drive efficiency gains, enhance flexibility, and ensure future scalability, all aimed at optimizing both customer and employee experiences. By leveraging a blend of robotics, AI technologies, and human expertise within Radial’s Groningen facility, the company has achieved a 4x increase in picking performance and a 1.5x increase in packing performance for its fashion customer. It can swiftly anticipate shifts in order volumes and respond with agility.
