KC Fox, Senior Vice President, Technology Services at Radial, talked to TotalRetail on tips to prepare for e-Commerce fraud.
Higher conversions and zero fraud risk makes everyone happy.
That’s what you get when you let Radial handle the complexity and risk of payment processing, fraud management and tax compliance. Our fully outsourced solution turns orders into revenue, sends criminals running, keeps governments satisfied, and turns one-time shoppers into repeat customers.
$98
million
in prevented fraud
99%
order approval rate
$0
fraud liability
Calculate your fraud cost
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Contact usPayments, Tax & Fraud
Payments
There’s much more to payments than the transactional plumbing necessary to complete a sale. Payments should be a strategic advantage for your business—a key differentiator that enables you to expand faster, unlock opportunities in new global markets, boost conversion, and ultimately provide a better experience for your customers.
As your payments partner, we act on your behalf to deliver:
- A single, central integration point for all of your payment needs
- The right payment tenders in every one of your local and regional markets
- Multiple processors and acquirers to route transactions—sometimes even after the initial authorization is declined
- Funds and reconciliation to your own single bank account within days
When your customer is ready to buy, we make sure you’re ready to accept their money.
Fraud Management
We are an entire organization of fraud professionals with one goal—deliver an end-to-end solution that accurately prevents fraud to protect your profits and your customer experience. We constantly invest and innovate to stay ahead of criminals to drive the highest approval and conversion possible.
Our industry leading technology and fraud experts provide:
- Zero fraud liability—if an order turns out to be fraudulent—we pay, not you
- End-to-end fraud management
- Instant fraud analysis using consortium data and machine learning to determine if an order is good or bad
- Expert professional order investigation for the less than 1.5% of orders that need rigorous analysis
With Radial, you achieve the highest possible conversion rates and the lowest possible fraud management costs, while delivering the best possible customer experience.
Taxes, Duties & Fees
You need a partner you can trust to handle the complex business of regulatory compliance. With over a decade of eCommerce taxation experience, we make sure you comply with the most granular taxation requirements.
Our team works closely with you to simplify the complex including:
- Rules tailored for your business
- Worldwide indirect tax rate changes for 140+ countries
- Legislative product categorizations for tax and duty ratings globally
- Tax holidays, and sourcing logic
- Regulatory compliance
- Comprehensive, fully automated tax reports
Rely on Radial to manage the day-to-day burden of tax and duty compliance, so you can focus on your customers.
Industry Insights
A new survey, conducted by Radial and NAPCO Research, of U.S.-based retailers with annual revenues over $10 million, reveals just how popular BOPIS is.
Successful retailers know to begin with fraud protection and then integrate payments in a holistic way.