KC Fox, Senior Vice President, Technology Services at Radial, talked to TotalRetail on tips to prepare for e-Commerce fraud.
Convert more orders, keep customers safe and protect investments.
We live to make life difficult for fraudsters, safer for your customers, and simpler for you. That’s why we give you the flexibility of using Radial Fraud Zero, our industry leading, fully outsourced fraud management service with your existing payment provider. You get the same full service fraud management capabilities included in our Payments, Tax & Fraud offering and our zero fraud liability guarantee to help you convert more orders. It’s time to stop turning away good customers.
$98
million
in prevented fraud
99%
order approval rate
$0
fraud liability
Calculate your fraud cost
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Let us help you solve your fraud problem and create happier customers. With nearly two decades of hands-on experience and consortium data consisting of billions of records, we have the technology, people and processes to send fraudsters running. We are so confident in our ability to thwart fraud, we assume 100% of the risk. Plus, you can leverage Fraud Zero with your existing payment system, and be up and running in no time.
- Comprehensive, out-of-the-box solution
- Advanced machine learning
- Rules management, analysis and pattern detection
- Device fingerprinting
- Complete chargeback management
- Onboarding and setup
- 24x7 processing and support
- 24x7 professional order investigation team
Higher Order Conversions, Zero Fraud Liability, Less Customer Friction
- 99% fraud approval rate versus 97% industry average
- 0.0% fraud loss versus industry average 1.5%
- 1.5% manual review rate versus 16% industry average
Industry Insights
A new survey, conducted by Radial and NAPCO Research, of U.S.-based retailers with annual revenues over $10 million, reveals just how popular BOPIS is.
Successful retailers know to begin with fraud protection and then integrate payments in a holistic way.