The Salesforce Commerce Cloud empowers retailers to unify customer experiences across all points of commerce, including web, social, mobile and store. From shopping to fulfillment to customer service, the Commerce Cloud delivers 1-to-1 shopping experiences that consistently delight customers, driving increased engagement, loyalty and conversion. With embedded predictive intelligence and a robust partner ecosystem, the Commerce Cloud delivers customer satisfaction and growth from planning to launch and beyond.
The Radial LINK Cartridge extends and enhances the Salesforce Commerce Cloud with a powerful suite of omnichannel technologies, payments, tax and fraud services, and global operations from Radial. Salesforce Commerce Cloud customers can seamlessly integrate Radial’s Retail Order Management (Inventory Visibility, Order Brokering, Analytics and Customer Service Tools), Dropship Manager, and Store Fulfillment (inclusive of Ship-from Store, Ship-to Store, In-Store Pickup capabilities). In addition, Salesforce Commerce Cloudcustomers can confidently grow their business, convert more orders, and eliminate fraud liability through Radial’s comprehensive Payment & Fraud solutions including our fully outsourced Payments, Tax, & Fraud and Fraud Zero solutions, and Fraud Insight, which delivers a real-time risk rating on orders. Finally, the Radial LINK Cartridge enables Salesforce Commerce Cloudcustomers to confidently scale their global operations through Radial’s Fulfillment, Freight and Customer Care services - streamlining commerce so your customers get their order whenever, however, and wherever they want it, and receive best-in-class experience. Radial + Salesforce Commerce Cloud offers a uniquely powerful combination for retailers and brands, enabling true end-to-end omnichannel commerce execution.