Keeping up with key trends is critical for your retail business to consistently meet customers’ evolving expectations. RIS News’ ninth annual shopper study, sponsored by Radial, polled 5,000 shoppers to identify current retail trends and trends that will be mainstream by 2025.
From the increasing adoption of voice-commerce and the growth of digital shopping to failing mobile apps and lost opportunities for online interaction, the study details the top 6 shopper trends retailers should pay attention to.
The shopper study also identifies 7 retail trends to watch for 2025, including how:
- Smart stores will replace today’s brick-and-mortar shopping experience to provide a more frictionless, tech-driven, and immersive experience.
- Shoppers will receive real-time, personalized messages, alerts, and promotions on their smartphones while shopping in stores.
- Corporate honesty, integrity, and responsibility will become increasingly valued by shoppers and will influence their purchases.
Download RIS News’ Retail 2025 Shopper Study to get the insights you need to put your retail business on a strategic path to growth.