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Peak Preparedness for 2024

In this webinar, Marcus Chung, COO of Coyuchi, an organic home goods purveyor known for providing customers with conscious luxury, shared valuable lessons learned from peak 2023.
happy woman opening a package at home

With peak season just around the corner, retailers are eagerly looking ahead to optimize eCommerce operations. In this webinar, Marcus Chung, COO of Coyuchi, and Radial’s own VP of Marketing, Matt Barr, shared valuable lessons learned from peak 2023 and discussed the challenges brands are tackling in 2024. If you missed it, here’s a quick recap of what you can gain from the webinar insights: 

  • Learning from peak 2023 for future success 
  • Enhancing the customer experience with personalization and customization options 
  • Evaluating and selecting 3PL partners 
  • Leveraging AI in retail 


marcus chung

Marcus Chung 

COO, Coyuchi 

A retail supply chain and operations leader, Marcus has held roles focused on delivering value through strategic supply chain management. His experience includes leading global teams to drive exceptional product quality, cost and delivery results. In addition, he has developed strategies and engaged with the broader apparel industry to drive sustainability and protect garment workers’ rights in the supply chain. 

Marcus earned a Bachelor of Arts degree with honors from Wesleyan University and an MBA from UC Berkeley’s Haas School of Business. He served as a Trustee for Wesleyan University and served two terms on the board of directors for Net Impact, a non-profit organization whose mission is to mobilize a new generation to use their careers to drive transformational change in their workplaces and the world. 

picture of matt barr

Matt Barr 

VP of Marketing, Radial 

Matt Barr guides Radial’s marketing strategies and product innovations to align with our organizational vision. A seasoned professional, Matt has over 15+ years of deep immersion in the logistics sector. Throughout his career, he has donned various hats, giving him a comprehensive understanding of the industry and the brands we serve. 

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Radial can help during peak.