The Retailer’s Guide to Automating E-commerce Fulfillment

Blog Post
E-commerce retailers face growing pressure to deliver seamless omnichannel experiences, meeting demands for convenience, speed, competitive pricing, and excellent service. As technology advances, automation offers a powerful solution to enhance customer experience, streamline operations, and reduce manual workloads. The question is: how can businesses harness automation to improve efficiency and drive revenue?
robot arm picking a box for an order from a Radial fulfillment center

Wondering how and when to automate your order fulfillment?

As an e-commerce retailer, you’re under a lot of pressure to deliver faster, more streamlined omnichannel experiences that meet customer expectations. And what do they want? Convenience, fast delivery, right pricing, and great customer service.

As technology continues to evolve in its capabilities and in our everyday lives, it’s clear that human workforces cannot keep pace. Which may have you wondering: How can you harness the power of automation to drive a better customer experience, improve efficiency, reduce rote manual labor, and drive revenue?

Automation at Radial Europe fulfillment site Groningen, Netherlands

Automated fulfillment is becoming the next generation of digital transformation in the retail industry. From machines that pick-and-pack, to workstreams that are connected across multiple applications, to full visibility across the supply chain — automation offers the capacity to do more, faster, and more accurately, than human workforces alone. But, to implement automation, retailers need to use human wisdom, judgment, and creativity to determine the best places and ways to automate to achieve a better customer experience.

How can you do that?

Download our eBook, A Retailer’s Guide to Automating E-commerce Fulfillment, to learn:

  • What is automation for retail?
  • When to automate
  • Key steps in pre-planning for automation
  • The different types of automation and when and why to choose them
  • How to evaluate automation solutions
  • How Radial uses automation to support customers

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