Well known in the UK and Europe for its organic wellness products and aromatherapies, Neom was seeking an innovative and reliable partner who could help successfully expand its global footprint by launching its B2C and B2B business in the US. Neom’s commitment to quality, innovation, and sustainability was a driving force in their search for a US provider.
Neom identified Radial as their partner of choice to help facilitate their entry to the US market. After a thorough evaluation of various fulfillment and transportation solution providers, Neom determined that Radial was its best fit to launch B2B operations first, followed by B2C operations a year later.
Neom achieved great success with Radial’s solutions.
- 3.2Average days in transit, click to delivery
- 100%Radial fill rate for all orders
- 8Number of retail partners Radial ships to
- 76%YOY projected sales growth
Speed/efficiency – Radial ships 90% of orders the same day, resulting in quicker delivery times
Scalability – Radial provides scalable fulfillment tailored to support Neom’s growth, with a proven track record delivering strong peak management and quick expansion to new geographies.
Sustainability – Radial supports Neom’s B Corp Certification by sourcing sustainable packaging solutions to its consumers.
Client Success – Radial’s account teams are industry experts tasked with ensuring client success, resulting in higher sales and consumer satisfaction.