The Dawn of AI and Agentic Commerce
Discover key consumer research on agentic AI—and what it means for modern brands.
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Radial Did the Research. You Get the Data.
Dig deeper into key AI retail trends with the latest report from a leading eCommerce expert.
- AI-driven eCommerce sales will surpass $144 billion by 2029—9.9% of total retail eCommerce sales.
- Shoppers want AI to help them find the best prices for a purchase (47%).
- Even when offered time or cost-savings, 34% of consumers would allow an AI to only take approved actions, while 23% want it to make suggestions only.
- Shoppers require a refund guarantee for mistakes (65%), human support (61%), and the ability to stop or approve actions themselves (55%) to proceed with AI.
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