Supply Chain Management as a Driver for Customer Satisfaction
At no other time in history has the supply chain been discussed more widely than it has now. With the continued consumer shift from in-store to online purchases, customer service has become a major focus; one where supply chain operations are a key driver for customer satisfaction.
In a recent live panel presentation hosted by Sedlak Consulting, Radial’s own Dan Klenkar, SVP and Chief Sales Officer, and Brad Taylor, Sr. Director Workplace Services, answer the questions your company needs to ask in order to optimize your supply chain strategy to maximize the customer experience.
Learn the answers to:
- How to determine the right location to deliver on delivery promises
- Ways to reduce transportation costs
- Number of distribution points you should have
- How to address peak demand in 2021