With today's climate, retailers have had to learn to adapt and thrive under all circumstances- a phenomenon that’s not likely to let up. Those who make it easy for shoppers to browse, purchase, and return goods from any device across channels, will be able to remain agile and scale to demand as more customers continue to adopt omnichannel.
A process that’s not always smooth, hear firsthand from Radial’s Senior Vice President, Technology Services, Prashant Bhatia, Chief Executive Officer of Dover Saddlery, Brad Wolansky, and Vice President of Planning and Allocation at Christopher & Banks, Lisa Klein, as they discuss what it means to “get omnichannel right” in the latest live chat with Digital Commerce 360.
You'll learn valuable insights to apply to your omnichannel strategy and management, including:
- How vital inventory visibility is across all channels
- Why you need robust data sharing
- How a powerful infrastructure helps meet heightened customer expectations
- How to ensure your business is year-round omnichannel ready
- And much more!
Prashant Bhatia, Senior Vice President, Technology Services - Radial
Lisa Klein, Vice President of Planning and Allocation - Christopher Banks
Brad Wolansky, Chief Executive Officer - Dover Saddlery