Get to Know Your Customers Day: Hallmarks of a Successful Customer Care Program
We’ve compiled a list of 5 things you can do to provide exceptional customer service and create a positive customer experience, each and every day.
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Don’t Wait for the Holiday Season to Focus on Scalable, Quality Fulfillment
Retailers shouldn’t wait for the holidays to focus on quality fulfillment. Modern brands can optimize now to meet customer expectations.
Radial Expands Relationship With Locus Robotics, Deploying Autonomous Mobile Robots at Fourth Warehouse Site
...an intuitive interface, without the need for long training times or added training and development resources. About Locus Robotics Locus Robotics’ revolutionary, multi-bot solution incorporates powerful and intelligent autonomous mobile...
The Hybrid Shopper: New Survey Reveals Consumers Using a Blend of Online, In-store, Curbside and BOPIS Fulfillment Offerings Regularly
...To learn more about how brands can implement omnichannel capabilities and scale operations, please visit the Radial website. Methodology Radial conducted a survey with Dynata in March 2022, targeting 1,000...
3PL Missing SLAs? One-Size-Fits-All Automation May Be to Blame
If you’re a retailer that is wrestling with an underperforming 3PL or if you’re in the process of evaluating 3PLs with robotic automation, here are some common automation challenges that 3PLs face.
How Predictive Analytics Can Help Prepare You For Peak
We look at how predictive analytics can make planning for peak season easier.
How Can Today’s Retailer Drive Intelligent Operations With Business Intelligence?
Nearly one-half of organizations now say cloud-based Business Intelligence is “critical” or “very important.” That’s according to the eighth-annual “Cloud Computing and Business Intelligence Market Study.”
Radial Announces Plans to Hire 21,000 Seasonal Workers Across North America To Help Retailers Scale for the Holiday Rush
...units – processing nearly 4,000 orders per minute – during the holiday rush. To learn more about seasonal job opportunities with Radial, please visit Radial’s career page here. About Radial...
Radial Announces Radial Order Management 20.2 Release to Drive Deeper Cost Savings and Efficiency Gains
...and control of their order workflows, so they can better deliver on shopper promises.” Learn more about Radial’s ROM 20.2 offering and recognized omnichannel solutions. About Radial Radial, Inc., a...
Retailers Get Ready: Survey Shows COVID-19 Impact Hasn’t Disrupted Consumer Holiday Shopping Plans
...ecommerce climate and drive ROI – all while lowering peak season costs. To learn more about how retailers can scale operations to meet increasing demand, please visit the Radial website....
