May 12, 2020COVID-19 changed the stakes for e-commerce. Do fulfillment networks need to change too?
May 1, 2020Speech Continues to Advance in the Contact Center
March 29, 2020Logistics Firms Endeavor to Keep Goods Moving as Much of Economy Shuts Down
The Wall Street Journal
March 16, 2020Social Media Sales at Scale: Best Practices for Digital-First Retailers
February 19, 2020Under pressure from online sales, retail logistics is mired by inefficiencies, high costs and driver shortages.
January 3, 2020The Key to Preparing for E-Commerce Fraud in 2020
December 18, 2019The Simple Reasons Customers Avoid Loyalty Programs
December 17, 2019Top-Five Strategies For Avoiding An Avalanche Of Post-Holiday Returns
December 12, 201942 More Cybersecurity Predictions For 2020
December 12, 2019Consumers want more value from loyalty programs, reveals report
Retail Customer Experience
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