September 22, 2020 - Valuable insights to apply to your omnichannel strategy and management and what it means to get omnichannel right to remain agile and scale to demand.
Webinars
August 18, 2020 - We discuss how curbside pickup has become part of a growth strategy for retailers and how they can implement it this peak season.
August 7, 2019 - View this on-demand webinar with TaylorMade Golf and Radial to get insights into today’s top fraud trends and what retailers need to do to survive.
February 6, 2019 - Risk mitigation is one of the most daunting challenges retailers face today. While it touches every area of a business, inventory and fraud pose the largest threat. How do retailers balance the profitability of their largest liability, inventory, against diverse and constantly evolving customer demand?
November 14, 2018 - In this on demand, Q & A-based session, we'll offer expert advice and insider tips on how to achieve the most effective and efficient fraud prevention.
October 15, 2018 - Watch this webcast with DestinationCRM to learn how AI can transform your customer service paradigm.
October 8, 2018 - In order to deliver the best cross-channel shopping experience, future-thinking retailers must go beyond buy online pick up in-store (BOPIS) and push the envelope with inventive new tactics.
October 8, 2018 - Today’s customers are demanding. Delivering satisfactory customer interactions isn’t enough; they expect experiences that are easy, personalized and conscious of their future needs.
October 1, 2018 - With a 200% expected increase in digital gift card sales projected for 2018, it’s essential for retailers to have the right fraud management strategies in place to tap into this lucrative market, while minimizing risk.
July 10, 2018 - Watch this educational webcast and find out how to turn your knowledge management initiative into a knowledge automation initiative while jump-starting your agents' learning curve.
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