Insights | Radial

Insights

Webinars

TaylorMade Golf’s Fraud Story
August 7, 2019 - View this on-demand webinar with TaylorMade Golf and Radial to get insights into today’s top fraud trends and what retailers need to do to survive.
Risk: Don't Let This Four-Letter Word be a Curse in Your Business
February 6, 2019 - Risk mitigation is one of the most daunting challenges retailers face today. While it touches every area of a business, inventory and fraud pose the largest threat. How do retailers balance the profitability of their largest liability, inventory, against diverse and constantly evolving customer demand?
Man vs. Machine: Striking the Right Balance for Effective Fraud & Chargeback Prevention
November 14, 2018 - In this on demand, Q & A-based session, we'll offer expert advice and insider tips on how to achieve the most effective and efficient fraud prevention.
On-Demand Webinar: Transforming Customer Service with Artificial Intelligence
October 15, 2018 - Watch this webcast with DestinationCRM to learn how AI can transform your customer service paradigm.
On-Demand Webinar: Beyond BOPIS - 5 Omnichannel Must Haves
October 8, 2018 - In order to deliver the best cross-channel shopping experience, future-thinking retailers must go beyond buy online pick up in-store (BOPIS) and push the envelope with inventive new tactics.
On Demand Webinar: Leveraging Customer Data to Drive A Personalized and Frictionless Experience
October 8, 2018 - Today’s customers are demanding. Delivering satisfactory customer interactions isn’t enough; they expect experiences that are easy, personalized and conscious of their future needs.
On Demand Webinar: Turning High Risk Digital Gift Cards Into Profit
October 1, 2018 - With a 200% expected increase in digital gift card sales projected for 2018, it’s essential for retailers to have the right fraud management strategies in place to tap into this lucrative market, while minimizing risk.
On-Demand Webinar: Knowledge Management is Crucial for Customer Service Success
July 10, 2018 - Watch this educational webcast and find out how to turn your knowledge management initiative into a knowledge automation initiative while jump-starting your agents' learning curve.
On-Demand Webinar: Exploring the ROI of Omnichannel
July 2, 2018 - An effective omnichannel strategy is the lifeblood of any eCommerce business and a prerequisite for driving an integrated customer experiences regardless of where, when, or how consumers interact. But connecting all of the pieces to get omnichannel right is complex and requires investments in technology, infrastructure, and people. Enter the CFO.
Mobile Customer Service – The First Line of Service
May 18, 2018 - By 2019, requests for customer support through consumer messaging apps will exceed requests for customer support through social media. Today's consumers want hyper-personalized support with seamless omnichannel customer journeys that build lasting relationships.

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