May 28, 2020 - To understand online shoppers' experiences, Radial teamed with CFI Group to survey 500 e-shoppers to assess where customer service is now and where it is headed.
May 18, 2020 - While the numbers are still being crunched for fraud during COVID, retailers and consumers have seen an uptick in fraudulent activity and scams.
April 23, 2020 - How retailers, manufacturers and wholesalers are responding to unparalleled challenges while taking advantage of new opportunities to increase online sales.
April 10, 2020 - As society continues to weather this storm, retailers should consider moving to a powerful eCommerce order management system to keep pace with demand and stay competitive.
April 3, 2020 - Internet Retailer has released a new report that looks at the ways businesses have had to adapt in light of the pandemic.
March 24, 2020 - As we continue to see a rapid escalation of cases of COVID-19 across the globe, Radial recognizes our society is undergoing unique times and enduring real challenges.