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Insights

Research Reveals ROI of BOPIS
August 5, 2019 - In part two of this two-part report series, NAPCO Research and Radial examine the impact BOPIS programs are having on retailers’ bottom lines.
How to Win in Our New World of One-Day Fulfillment
June 25, 2019 - How do you compete in a one-day delivery marketplace?
How to Win the Fulfillment Arms Race
June 20, 2019 - Read our sponsored report to learn five steps you need to implement to meet consumers’ growing fulfillment expectations.
BOPIS: Understanding The Growth & Impact of Omnichannel Fulfillment
June 17, 2019 - More and more of today’s customers opt to shop online with ecommerce businesses offering options such as free and fast delivery.
Study Reveals Customer Care Perceptions And Expectations
June 11, 2019 - Consumer expectations are changing as it relates to retail customer service.
Everlast Delivers a Knockout Blow To Fraudsters
May 5, 2019 - Everlast partnered with Radial for not only fraud management, but also payments and taxes. Radial’s fully outsourced fraud services delivered dramatic improvements.
Omnichannel and the Future of Stores
April 24, 2019 - While not all omnichannel features are one-size-fits-all, BOPIS is an option shoppers are coming to expect from retailers.
Building the Online Customer Shopping Experience
March 26, 2019 - Download this special report from Internet Retailer for insight into how online retailers plan to invest $2.6 million to optimize their ecommerce operations this year.
Risk: Don't Let This Four-Letter Word be a Curse in Your Business
February 6, 2019 - Risk mitigation is one of the most daunting challenges retailers face today. While it touches every area of a business, inventory and fraud pose the largest threat. How do retailers balance the profitability of their largest liability, inventory, against diverse and constantly evolving customer demand?
Cracking the Code: Study Reveals What Consumers Value Most
January 11, 2019 - Is your eCommerce business ready to capitalize on this market growth and meet consumer expectations? Read the report to learn what consumers expect as it relates to shipping, delivery and omnichannel options.

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