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Insights

The Cyber 5 2019 Report is Here
February 3, 2020 - Could you use some actionable advice for next Black Friday and Cyber Monday, especially with fulfillment strategy and marketing tactics?
5 Key Takeaways from NRF 2020 Panel
January 29, 2020 - Radial enjoyed a successful 2020 NRF panel discussion. While there was a lot to take in, we’ve narrowed down 5 key takeaways.
Retail Predictions for 2020
January 21, 2020 - According to Internet Retailer’s 2020 Predictions, advancements in fraud protection and robotic automation in fulfillment centers will be the difference in retailers’ success.
Preparing for e-Commerce Fraud in 2020
January 13, 2020 - KC Fox, Senior Vice President, Technology Services at Radial, talked to TotalRetail on tips to prepare for e-Commerce fraud.
Radial recognized as a leader in the SPARK Matrix by Quadrant Solutions
January 6, 2020 - Radial has received strong ratings across technology excellence and customer impact parameters and is positioned amongst the 2019 technology leaders in the global Omnichannel OMS market.
Make Your Next Peak Better Than Your Last One
January 2, 2020 - You made it through another peak season. Now’s the time to take a hard look at which peak omnichannel operations went well.
Give Consumers The Personal Care They Expect
December 11, 2019 - Carey Stoker, senior vice president, customer care services at Radial, provided an overview to Retail Customer Experience on trends in customer service.
56% of Shoppers Say Experiences are Disconnected
December 10, 2019 - View our informative infographic to learn how industry trends point the way to nailing peak omnichannel.
6 Steps to Measure and Optimize Omnichannel Performance During Peak Season
December 9, 2019 - Follow these steps to make the most of your omnichannel data – before this year’s peak season is in the history books.
6 Best Practices to Nail Peak Across Every Channel
December 4, 2019 - Here are six peak omnichannel best practices that every retailer should master.

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