Insights | Radial


The Customer

September 17, 2020 - When choosing a company to outsource to, you need to ensure your loyal customer base is well taken care of. Here are three traits to look for in the company you choose.
September 14, 2020 - We’ll break down exactly what omnichannel order management system features to look for and show you how to use them to enhance your customer retention strategy.
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September 10, 2020 - There are a few ways eCommerce businesses can scale their operations during the peak season. In this post, we’ll discuss 3 of them.
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August 21, 2020 - We've gathered data directly from consumers to help you develop the best digitally-driven customer-centric strategy for your company.
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August 20, 2020 - We asked over 500 respondents how they feel about customer service interactions with brands they’ve used recently, and the results did not disappoint.
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August 19, 2020 - We’ve put together actionable advice for retailers from fellow retailers.
Leveraging the Power of Analytics to Drive Customer Satisfaction
August 14, 2020 - By collecting data and insights throughout the buyer journey (both online and offline), retailers can use advanced analytics to gain a full view of their customer’s behavior.
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August 12, 2020 - Here are 3 things businesses can do right now to increase their customer loyalty and turn one-time shoppers into loyal customers.
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August 3, 2020 - Here are four major things you can do to get your business prepared for peak waves (both in-store and online), this year.
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July 29, 2020 - With the most important season for retailers just around the corner, we’ve put together four tips to help navigate surges and shortages this peak season.