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Insights

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retail

Internet Retailer’s 2019 Hot 100: Retail Innovation Takes a Step Forward
November 1, 2018 - Retailers are feeling the pressure to evolve so they can compete in today’s increasingly co
Buying Habits: How Retailers Can Use Psychology and Analytics to Reach and Retain More Customers
March 15, 2017 - In today's omnichannel world, retailers are taking a scientific approach through psychology and data analytics to understand customer buying habits.
An Easy Shipping and Return Policy Can Make Every Purchase a Winner
March 8, 2017 - An easy shipping and return policy boosts customer satisfaction and can make a measured positive impact on your bottom line.
3 Ways to Prevent Return Fraud
March 6, 2017 - Return fraud costs retailers over $2 billion during the holiday season and $9 billion annually. Here are some tips to combat this problem.
Shipping Times Continue to Shorten
February 23, 2017 - Shipping has come a long way since the days of Marco Polo. Trade routes have evolved to trucks equipped with 3D printers to deliver products within an hour.
Third-Party Marketplaces: Massive Growth or Major Mayhem?
February 16, 2017 - Amazon put third-party marketplaces on the map but participation isn't without its perils. Learn 3 reasons why third-party marketplaces might create mayhem.
Shifting Consumer Mindset: An Integrated Experience Is Key to Locking In Spend
January 30, 2017 - The shifting consumer mindset is challenging retailers to deliver a seamless omnichannel experience throughout the customer journey.
An Overdependency on Technology Can Hurt Retailers
January 26, 2017 - Don't forget the human side of retail. Some retailers are suffering from an overdependency on technology, which can drive customers to their competitors.
The Retail Data Breach: Brand Killer or Business as Usual?
January 12, 2017 - It may be difficult to measure the long-term impact of a retail data breach, but there are steps that can be taken to soften the blow.
How to Connect With Your Global Retail Audience
December 18, 2016 - Doing your homework on the different stages of omnichannel development in different markets is key if you want to connect with your global retail audience.

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