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Insights

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personalization

Buying Habits: How Retailers Can Use Psychology and Analytics to Reach and Retain More Customers
March 15, 2017 - In today's omnichannel world, retailers are taking a scientific approach through psychology and data analytics to understand customer buying habits.
Analyze Customers' Behavior: Get Up Close and Personal
November 1, 2016 - Research finds 42% of customers' shopping behavior is influenced by personalized experiences. Learn how to tap into this important element of retail.
How to Create a Personalized Shopping Experience Without Privacy Concerns
October 20, 2016 - Creating a personalized shopping experience is essential to your overall retail strategy, but you must also help customers overcome privacy concerns.
How to Improve the Customer Experience Through Personalization
September 6, 2016 - Learn the essential steps you need to take to effectively personalize and improve the customer experience.
Omnichannel Customer Analytics: Modernizing the Service Experience
August 23, 2016 - Discover how your company can use comprehensive omnichannel customer analytics to provide better, more personalized customer service.
August 15, 2016 - Integrating systems is crucial to your omnichannel success. Discover why it's so important, and learn how top brands have used integration effectively.