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Insights

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eCommerce

Securing e-Commerce Success in the Changing Retail Landscape
January 2, 2018 - Online shopping is growing at a staggering rate. U.S.
Ambitious Amazon Go Raises Concerns About Tech Snafus
March 14, 2017 - Amazon Go promises low-friction grocery shopping, but there are questions about accuracy and security.
An Easy Shipping and Return Policy Can Make Every Purchase a Winner
March 8, 2017 - An easy shipping and return policy boosts customer satisfaction and can make a measured positive impact on your bottom line.
3 Ways to Prevent Return Fraud
March 6, 2017 - Return fraud costs retailers over $2 billion during the holiday season and $9 billion annually. Here are some tips to combat this problem.
After Peak Season, a Retail Shakeout Continues
February 27, 2017 - We take a look back at the peak season for retail in 2016 and the growth of omnichannel, with plenty of valuable insight for retailers going forward.
Shipping Times Continue to Shorten
February 23, 2017 - Shipping has come a long way since the days of Marco Polo. Trade routes have evolved to trucks equipped with 3D printers to deliver products within an hour.
Third-Party Marketplaces: Massive Growth or Major Mayhem?
February 16, 2017 - Amazon put third-party marketplaces on the map but participation isn't without its perils. Learn 3 reasons why third-party marketplaces might create mayhem.
5 Mid-Market eCommerce Tips to Compete Against the Big Guys
February 9, 2017 - Ready to take your retail business to the next level? Here are 5 mid-market eCommerce tips to help smaller retailers win customers from Amazon.
Shifting Consumer Mindset: An Integrated Experience Is Key to Locking In Spend
January 30, 2017 - The shifting consumer mindset is challenging retailers to deliver a seamless omnichannel experience throughout the customer journey.
An Overdependency on Technology Can Hurt Retailers
January 26, 2017 - Don't forget the human side of retail. Some retailers are suffering from an overdependency on technology, which can drive customers to their competitors.

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