Leadership - Meet the Experts | About | Radial

Our Team

Meet the Radial leadership team.

Gary Crowe — Executive Vice President and Chief Financial Officer

Gary Crowe

As Executive Vice President and CFO of bpost North America, Gary Crowe leads the financial function across Radial, Landmark Global, Apple Express and FDM. A certified public accountant, Gary has many years of experience of financial leadership, with expertise in transformation, strategic planning, operational execution, risk management, internal controls and mergers and acquisitions. Previously, Gary was CFO of Ricoh Americas Corp where he directed financial operations in support of its $5B operations, as well as led sales operations & compensation, pricing accounting, and customer administration. Additionally, Gary was the business leader for Ricoh’s US Leasing Company. He holds a BS degree in accounting from the Pennsylvania State University and completed the Advanced Management Program at the Wharton School of the University of Pennsylvania. Gary has been honored as a 2021 CFO of the year by Philadelphia Business Journal and is a U.S. Army veteran.

Laura Ritchey — Executive Vice President and Chief Operating Officer

Laura Ritchey

As Executive Vice President and Chief Operating Officer, Laura Ritchey leads Radial’s customer care, fulfillment, transportation and omnichannel business units, as well as the human resources, enterprise project management, and transformation functions. She is responsible for executing and implementing Radial’s day-to-day operational plans with a strategic mindset and client-centric focus. Laura has more than 20 years of experience leading retail, manufacturing, distribution, and business operations with a successful track record of steering strategic initiatives resulting in business process enhancements. She previously held the Chief Operating Officer position at Centric Brands, FullBeauty Brands and served in senior leadership and executive operations roles at L Brands. Laura holds a BA, MBA and JD from The Ohio State University and formerly served as Board Chair for both the Girl Scouts of Ohio’s Heartland Council Inc. and the Choices Eliminating Domestic Violence shelter.

Devang Patel — Executive Vice President and Chief Information Officer

Devang Patel

As Executive Vice President and Chief Information Officer of Radial, Devang Patel is responsible for developing, implementing and managing the company’s technical resources for omnichannel technology, payments and fraud protection, and India Development Center. Devang has many years of experience driving growth and creating value through innovative product development and software engineering. Before joining Radial, he developed technology systems at Siemens Medical Solutions and Aetna US Healthcare. Devang holds an MS degree in systems engineering from the Pennsylvania State University and a BS degree in electronics engineering from the University of Pune. He is an active member of the Java User Group Philadelphia chapter.

Ross Hurwitz — Chief Legal Officer & Corporate Secretary for bpost Group and Executive Vice President of Radial

Ross Hurwitz

As Executive Vice President and Chief Legal Officer & Corporate Secretary for bpost Group, Ross Hurwitz manages the global legal and compliance functions at bpost and supports the bpost Board of Directors and Group Executive Committee. Ross is also a member of the Radial Executive Leadership Team and advises the executive team on all legal, compliance, and governance matters. Previously, Ross was an associate at the law firm Dechert LLP and accounting firm PricewaterhouseCoopers LLP. Ross holds a JD degree from the University of Pennsylvania Law School and a BS degree in accounting and finance from Lehigh University.

Dan Klenkar — Senior Vice President and Chief Sales Officer

Dan Klenkar

As Senior Vice President, Chief Sales Officer, Dan Klenkar leads the sales and marketing teams at Radial. He is responsible for accelerating the company’s growth by consulting with retailers and brands. An employee since 2012, Dan has held previous positions at Radial including Vice President, Enterprise Sales where he was responsible for selling enterprise technology, fulfillment, and customer care solutions to large and midsize clients. Prior to joining Radial, he spent six years with Sedlak Management Consultants, a boutique supply chain consulting firm based in Cleveland, OH. Dan received a B.S. degree in mechanical engineering from Purdue University and an MBA and M.S. degree in organization development from Case Western Reserve University.

Sherrie Centrella — Vice President, Corporate Communications

Sherrie Centrella

As Vice President of Communications, Sherrie Centrella leads internal and external corporate messaging. She is responsible for crafting communications that support Radial’s business and client goals while enhancing our people-powered culture. An employee since 2012, Sherrie has formerly held the title of Sr. Director, Corporate Communications where she was responsible for driving internal, external and media relations to strengthen corporate image and employment brand. Sherrie has 20 years of corporate communications experience with expertise in strategy and effective change communication. Prior to joining Radial, she held positions at SunGard Availability Services and Deloitte Consulting. Sherrie earned a BA in English Writing from Indiana University of Pennsylvania, is a certified Korn Ferry 360 coach, and is an active member in several leadership and communication-specific associations.

Saurin Mehta — Senior Vice President, Fulfillment Services

Saurin Mehta

As Senior Vice President of Fulfillment Services for Radial, Saurin Mehta leads operations for Radial fulfillment centers, network optimization and engineering. Saurin has previously held leadership roles at Radial within the continuous improvement, project management and regional fulfillment groups. Before joining Radial, he held engineering and process improvement positions at Tyco and Rexam. Saurin holds a BS degree in Chemical Engineering from Drexel University. He holds certifications as a Lean Leader, Six Sigma Black Belt & is Master Black Belt trained.

Courtney Keen — Senior Vice President, Payments, Tax and Fraud, Client Finance and Treasury

Courtney Keen

As Senior Vice President of Payments, Tax and Fraud, Client Finance and Treasury, Courtney Keen leads the Payments, Tax and Fraud business as well as the Treasury function and Client Finance team. She is responsible for building competitive products, managing the product lifecycle, servicing client needs with a market-driven view, and overseeing the Treasury and Client Finance functions. An employee since 2016, Courtney previously held the position of Vice President, Finance where she was responsible for overseeing the Client Finance, Treasury, and Accounting functions. Before joining Radial, she led all Treasury functions for Godiva, and was awarded the prestigious Lady Godiva Award for Innovation. Prior to Godiva, she worked in the Treasury Department at Hershey. Courtney holds a BS in Business Administration from Albright College, and is a member of the Association for Financial Professionals as well as the National Association of Corporate Treasurers. She is also the Executive Sponsor of the Women’s Initiative at Radial.

Matt Snyder — Senior Vice President, E-commerce Global Practice

Matt Snyder

As Senior Vice President, E-commerce Global Practice, Matt Snyder leads the globalization of Radial’s best-in-class omni-commerce service delivery. Matt drives the deployment of innovation, the development of increased capabilities, and the leveraging of best practices through our global organization. An employee since 2017, he has held Radial leadership roles in operational excellence and fulfillment operations. Before joining Radial, Matt implemented enterprise lean transformation in the supply chains of both Dell and Ingersoll Rand. Matt holds a BS in industrial engineering from Stanford University and an MBA from the University of Michigan, where he remains an active member of the corporative advisory board for the master's in supply chain management program.

Sabrina Wnorowski — Vice President, Human Resources

Sabrina Wnorowski

As Vice President of Human Resources, Sabrina Wnorowski is responsible for overseeing all aspects of our employee lifecycle including talent attraction, employee engagement and talent development in our operations teams. An employee since 2015, Sabrina has held multiple positions within the human resources department, including previously leading Radial’s Total Rewards and Talent Acquisition teams. Sabrina has over 15 years of expertise in benefits, compensation, HR information systems and talent acquisition. Prior to joining Radial, she held multiple leadership positions in HR at Cenlar FSB. Sabrina earned a Master of Human Resource Management from Rutgers University and BA in Business Administration/Management and Political Science from Albright College. Sabrina is a graduate of the Mortgage Bankers Association’s Future Leaders Program and a certified Korn Ferry 360 coach.