NRF 2020 | Radial

NRF 2020

Ecommerce becomes more and more competitive each year...and your profitability is at stake. With Radial Omnichannel solutions, your customers will get the experience they deserve while reducing your bottom-line costs and driving profits.

Meet the Radial omnichannel experts!

Stop by booth #4809 for insights from today’s top retailers and other industry experts on how to seamlessly integrate your store and ecommerce operations and to learn more about how we help more than 200 brands increase customer loyalty and lifetime value.

Check out this interactive map to see where we are located.

Panel Discussion: Delivering Seamless Customer Experiences with Omnichannel

Tuesday, January 14 at 1:00 – 1:45pm | Stage 1, Expo, Level 1


Satish Jindel
President, ShipMatrix


Robert Brous
Vice President of e-Commerce and Digital, rue21


Brianne Murphy
Director of Fulfillment, DSW


Bill Woodall
Director of Retail Performance, Hibbett Sports


Omnichannel is now essential to delivering an exceptional customer experience, yet retailers wrestle with doing so profitably. Join us for this panel discussion where retailers share their journey and explore key factors in successfully implementing omnichannel management programs. Highlights of topics covered include:

  • Business considerations for implementation
  • Unified approach for integration points – Order management, store fulfillment, dropship, and DC Operations
  • Cross-channel inventory visibility
  • System and data integration from order to delivery
  • Personal experiences and insight


Win a Yeti Hopper Flip 8 Cooler

Come to our panel and allow us to scan your badge to be entered to win 1 of 15 Yeti Hopper Flip 8 Coolers. If you pre-register for our panel, you’ll receive an additional entry for the drawing!

Radial Order Management Interactive Pick, Pack & Ship Demo – We’ll donate $100 to a charity of your choice!

The Radial Order Management Platform helps retailers orchestrate inventory, operations and data across a matrix of supply and demand channels. Get an insider’s view of the platform with our interactive Pick, Pack, and Ship Demo at the show.

Walk through the order fulfillment process and get a unique view from both the eyes of the sales associate and the supply chain manager. You’ll scan sample products, bar coded S'well bottles and t-shirts, during the demo which are yours to take home.

Pre-register and allow us to scan your badge at the demo and we’ll make a $100 donation in your name, to the charity of your choice.

Tech Talk: Radial Order Management

In today’s market, many retailers struggle with the resources, scale and technology to provide a winning omnichannel customer experience profitably. Leveraging over 20 years of experience in delivering store fulfillment solutions to multichannel retailers, Radial offers a way to bridge the gap between profitability and customer satisfaction using a single unified omnichannel platform. Join us for a 30 minute conversation with our Technical Experts on how the Radial Order Management platform solves complex order fulfillment scenarios by integrating key omnichannel enablers to provide a single view of supply and demand.

Highlights of topics covered include:

  • Key factors when implementing omnichannel technology in your business
  • Benefits of a unified omnichannel platform
  • How omnichannel technology can impact your strategy and increase profitability
  • Integrating omnichannel enablers for profitability and seamless customer experience, including distributed order management, intelligent order routing, enterprise inventory availability, store fulfillment, KPI’s and analytics, and customer care


Tech Talk Schedule

Sunday, January 12

11:00am - 11:30am
3:00pm - 3:30pm

Monday, January 13

2:00pm - 2:30pm

Tuesday, January 14

10:30am - 11:00am

Thought Leadership Fireside Chat:
The Journey to Delivering Exceptional Customer Experiences

Monday, January 13 - 10:30am - 11:15am

Mike Relich
Chief Operating Officer at PSEB LLC

Join Mike Relich, Chief Operating Officer for some of the hottest fashion brands including Guess, Wet Seal, Crate and Barrel, Lucky Brand, and Eddie Bauer, in an engaging and interactive discussion about his journey bringing top brands into the Omnichannel business model. Mike will discuss topics such as bridging the gap between the store and ecommerce, planning for a changing customer experience, and the key factors of implementing omnichannel solutions – from choosing a provider, key capabilities needed, challenges, and successes. In this intimate setting, participants will experience an engaging discussion with opportunities to ask questions and learn from the experts.

This session is sold out.

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