{"id":54989,"date":"2024-03-14T10:35:47","date_gmt":"2024-03-14T14:35:47","guid":{"rendered":"https:\/\/www.radial.com\/?post_type=insight&#038;p=54989"},"modified":"2024-03-15T04:46:17","modified_gmt":"2024-03-15T08:46:17","slug":"designing-fulfillment-solution","status":"publish","type":"insight","link":"https:\/\/www.radial.com\/eur\/insights\/designing-fulfillment-solution","title":{"rendered":"Fulfillment solutions that add value"},"content":{"rendered":"\n<div class=\"interior-page-block-area\">\n\t\n<div class=\"core-heading-block\" data-heading-level=\"2\">\n<h2 class=\"wp-block-heading\" id=\"h-an-interview-with-bert-hellinx\">An interview with Bert Hellinx<\/h2>\n<\/div>\n\n<div class=\"core-paragraph-block\">\n<p>Welcome to our interview series with key leaders at Radial Europe. In today&#8217;s feature, <a href=\"https:\/\/www.linkedin.com\/in\/bert-hellinx-06ba7225\/?originalSubdomain=nl\">Bert Hellinx<\/a>, Solution Design &amp; Onboarding Director, provides his insights into the design process of <strong>tailored fulfillment solutions<\/strong> for our ecommerce customers:<\/p>\n<\/div>\n\n<div class=\"core-list-block\">\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.radial.com\/eur\/insights\/designing-fulfillment-solution#understanding\">Know your customers&#8217; needs<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.radial.com\/eur\/insights\/designing-fulfillment-solution#effective\">Design an efficient warehouse<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.radial.com\/eur\/insights\/designing-fulfillment-solution#breaking\">Explain complex ideas simply.<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.radial.com\/eur\/insights\/designing-fulfillment-solution#visuals\">Show clear visuals of your solutions.<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.radial.com\/eur\/insights\/designing-fulfillment-solution#solution\">Put your designed solution into action.<\/a><\/li>\n<\/ul>\n<\/div>\n\n<div class=\"core-heading-block\" data-heading-level=\"2\">\n<h2 class=\"wp-block-heading\" id=\"understanding\">Understanding our customers&#8217; needs<\/h2>\n<\/div>\n\n<div class=\"core-paragraph-block\">\n<p><em>Joanna: Hello Bert. You are responsible for designing and implementing fulfillment solutions for Radial\u2019s customers. Could you describe your approach and the principles you follow?<\/em><\/p>\n<\/div>\n\n<div class=\"core-paragraph-block\">\n<p>Bert: Hello Joanna, Sure. The most crucial part of our work is really <strong>understanding what our customers need<\/strong>. Without getting that right from the start, it&#8217;s impossible to create the perfect solution for them. We use our know-how in <a href=\"https:\/\/www.radial.com\/eur\/ecommerce-fulfilment\/fulfilment-solutions\">ecommerce fulfillment<\/a> to help and advise our customers, making sure their needs make sense and pushing back if necessary. This step is really important but often does not get enough attention. <\/p>\n<\/div>\n\n<div class=\"core-paragraph-block\">\n<p>I&#8217;ve learned from designing solutions that skipping the step of fully understanding what&#8217;s needed leads to mistakes. I&#8217;m a firm believer in taking the time to get this right, as it&#8217;s the key to creating solutions that truly work for our customers.<\/p>\n<\/div>\n\n<div class=\"core-paragraph-block\">\n<p><em>Joanna: How do you go about achieving this understanding?<\/em><\/p>\n<\/div>\n\n<div class=\"core-paragraph-block\">\n<p>Bert: We start by digging into the <strong>customer information<\/strong> we have and organizing the <a href=\"https:\/\/www.radial.com\/eur\/insights\/radial-europe-cto-jan-dierckx-on-data-driven-practices\">data<\/a> to highlight the main logistics needs. It&#8217;s about spotting any missing pieces or issues early on. We ask ourselves: Does the information make sense? Are we missing anything? We take the time to ensure we&#8217;re on the same page with the customer, ironing out any unclear details or open questions to build a clear and complete picture. Our aim is to perfectly align with what the customer needs.<\/p>\n<\/div>\n\n<div class=\"quote-block no-image\">\n\t        <div class=\"quote-block__left animate\">\n\t\t\t<svg width=\"84\" height=\"55\" viewBox=\"0 0 84 55\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M62.0658 55C57.9497 55 54.4023 53.9562 51.4236 51.8686C48.4449 49.7275 46.1431 46.9708 44.5184 43.5985C42.9478 40.2263 42.1625 36.6131 42.1625 32.7591C42.1625 26.0146 44.4642 19.7251 49.0677 13.8905C53.6712 8.05596 59.412 3.42579 66.2901 0L84 10.1168C79.9381 11.9367 76.2553 14.1582 72.9516 16.781C69.648 19.4039 67.2921 22.455 65.8839 25.9343C69.5667 26.6302 72.735 28.1825 75.3888 30.5912C78.0967 32.9465 79.4507 36.0511 79.4507 39.9051C79.4507 44.0803 77.7988 47.6399 74.4952 50.5839C71.1915 53.528 67.0484 55 62.0658 55ZM19.9033 55C15.7872 55 12.2398 53.9562 9.26112 51.8686C6.2824 49.7275 3.98066 46.9708 2.3559 43.5985C0.785299 40.2263 0 36.6131 0 32.7591C0 26.0146 2.30174 19.7251 6.90522 13.8905C11.5087 8.05596 17.2495 3.42579 24.1277 0L41.8375 10.1168C37.7756 11.9367 34.0928 14.1582 30.7892 16.781C27.4855 19.4039 25.1296 22.455 23.7215 25.9343C27.4043 26.6302 30.5725 28.1825 33.2263 30.5912C35.9342 32.9465 37.2882 36.0511 37.2882 39.9051C37.2882 44.0803 35.6364 47.6399 32.3327 50.5839C29.029 53.528 24.8859 55 19.9033 55Z\" fill=\"#0070c0\"\/>\n<\/svg>\n\t\t\t        <\/div>\n\n\n        <div class=\"quote-block__right animate\">\n\t\t\t                <q class=\"quote-block__quote\">\n\t\t\t\t\t<p>Adding value is the foundation of our approach<\/p>\n                <\/q>\n\t\t\t\n\t\t\t\t\t\t\n            <div class=\"quote-block__profesional-title\">\n\t\t\t\tBert Hellinx\t\t\t\t\t\t\t\t            <\/div>\n\n\t\t\t        <\/div>\n\t<\/div>\n\n<div class=\"core-paragraph-block\">\n<p><em>Joanna: Why is it so important to understand customers&#8217; needs?<\/em><\/p>\n<\/div>\n\n<div class=\"core-paragraph-block\">\n<p>Bert: Understanding our customers lets us pinpoint and <strong>design the best-fit solutions<\/strong> for them. It&#8217;s all about leveraging our expertise and really listening to and comprehending their needs. This foundation is more important than just going after the latest trends or technologies. We don&#8217;t chase after &#8220;cool&#8221; solutions like automation just for the sake of it. Our priority is to <strong>create real value<\/strong> for our customers with our solutions. Without this focus, our work wouldn&#8217;t be as meaningful.<\/p>\n<\/div>\n\n\n\n<div class=\"image\">\n\t\t\t<picture>\r\n<source data-image-size=\"image_block_small\" srcset=\"https:\/\/www.radial.com\/wp-content\/uploads\/Automated-packing-area-aspect-ratio-47-30-564x360.png, https:\/\/www.radial.com\/wp-content\/uploads\/Automated-packing-area-aspect-ratio-47-30-1128x720.png 2x\" media=\"(max-width: 600px)\" type=\"image\/png\">\r\n<source data-image-size=\"image_block_large\" srcset=\"https:\/\/www.radial.com\/wp-content\/uploads\/Automated-packing-area-aspect-ratio-47-30-940x600.png\" type=\"image\/png\">\r\n<img decoding=\"async\" alt=\"\" src=\"https:\/\/www.radial.com\/wp-content\/uploads\/Automated-packing-area-aspect-ratio-47-30-940x600.png\">\r\n<\/picture>\t\t\t\t\t<div class=\"image__caption\">\n\t\t\t\t<p>Example of a 3D drawing of an automated packing area<\/p>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\n<div class=\"core-heading-block\" data-heading-level=\"2\">\n<h2 class=\"wp-block-heading\" id=\"effective\">Effective warehouse designing<\/h2>\n<\/div>\n\n<div class=\"core-paragraph-block\">\n<p><em>Joanna: What aspects of the solution design drive your success?<\/em><\/p>\n<\/div>\n\n<div class=\"core-paragraph-block\">\n<p>Bert: Our main goal is to ensure that the solutions we offer truly benefit our customers. Yes, we look at <strong>costs<\/strong>, but we also focus a lot on <strong>qualitative<\/strong> characteristics like: <\/p>\n<\/div>\n\n<div class=\"core-paragraph-block\">\n<p><strong>Flexibility<\/strong><br><strong>Reliability<\/strong><br><strong>Redundancy<\/strong><br><br>We carefully evaluate different scenarios to find the best solution for each customer. We\u2019re not just trying to sell something; we\u2019re dedicated to finding the right solution that meets each customer&#8217;s unique needs. This <strong>customer-centric approach <\/strong>is the core of our success. That&#8217;s what I believe in.<\/p>\n<\/div>\n\n<div class=\"core-paragraph-block\">\n<p><em>Joanna: Do the solutions that Radial offers customers differ from those offered by other companies?<\/em><\/p>\n<\/div>\n\n<div class=\"core-paragraph-block\">\n<p>Bert: Radial provides tailored solutions. In a tailored business model, the options are endless and solutions extend beyond technological choices. Understanding the customer will influence decisions such as <strong><a href=\"https:\/\/www.radial.com\/eur\/insights\/inventory-management-optimization\">warehouse management system<\/a><\/strong> (WMS) configuration and the placement of pallets or stations. These seemingly minor details can make a huge difference. It&#8217;s about how <strong>smart design<\/strong> of the warehouse you produce. <\/p>\n<\/div>\n\n<div class=\"core-paragraph-block\">\n<p>Effective warehouse designing requires a blend of expertise, practical experience, skilful execution and attention to detail. While competitors may use similar technologies, output and data will never be exactly the same.<\/p>\n<\/div>\n\n\n\n<div class=\"image\">\n\t\t\t<picture>\r\n<source data-image-size=\"image_block_small\" srcset=\"https:\/\/www.radial.com\/wp-content\/uploads\/Sorting-system-for-finished-packages-aspect-ratio-47-30-564x360.png, https:\/\/www.radial.com\/wp-content\/uploads\/Sorting-system-for-finished-packages-aspect-ratio-47-30-1128x720.png 2x\" media=\"(max-width: 600px)\" type=\"image\/png\">\r\n<source data-image-size=\"image_block_large\" srcset=\"https:\/\/www.radial.com\/wp-content\/uploads\/Sorting-system-for-finished-packages-aspect-ratio-47-30-940x600.png\" type=\"image\/png\">\r\n<img decoding=\"async\" alt=\"\" src=\"https:\/\/www.radial.com\/wp-content\/uploads\/Sorting-system-for-finished-packages-aspect-ratio-47-30-940x600.png\">\r\n<\/picture>\t\t\t\t\t<div class=\"image__caption\">\n\t\t\t\t<p>Example of a 3D drawing of a sorting system for finished packages<\/p>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\n<div class=\"core-heading-block\" data-heading-level=\"2\">\n<h2 class=\"wp-block-heading\" id=\"breaking\">Breaking down complex ideas in simple terms<\/h2>\n<\/div>\n\n<div class=\"core-paragraph-block\">\n<p><em>Joanna: Once you have ensured a thorough understanding of the customer needs, what actions do you take next?<\/em><\/p>\n<\/div>\n\n<div class=\"core-paragraph-block\">\n<p>Bert: Once we&#8217;ve analysed the options, done the initial calculations, and chosen our approach, we dive into the details of the project. This includes <strong>working out the costs<\/strong>, which we do alongside the main design work to see how different options affect the budget. We also prepare drawings to <strong>visualize our concepts<\/strong>, making them tangible and easier to explain to the customer. <\/p>\n<\/div>\n\n<div class=\"core-paragraph-block\">\n<p>Communication plays a critical role at this stage. Our aim is to <strong>break down complex ideas<\/strong> into simple, understandable terms, with visualization playing a key part. Capturing the customer&#8217;s imagination is crucial; if we can do that, we&#8217;re halfway to success.<\/p>\n<\/div>\n\n<div class=\"core-paragraph-block\">\n<p><em>Joanna: When you talk about the importance of communication, do you only think about communication with customers?<\/em><\/p>\n<\/div>\n\n<div class=\"core-paragraph-block\">\n<p>Bert: Definitely not. Communication within our team and the wider company is just as important. We focus on creating projects that customers will value. To achieve this, it&#8217;s vital that everyone involved is fully informed and fully committed from the beginning. <\/p>\n<\/div>\n\n<div class=\"core-paragraph-block\">\n<p>Additionally, during the design process, we make sure to stay in sync with the business side and learn from them, ensuring knowledge flows in all directions. This collaboration helps us refine our designs to be as strong as possible, ensuring everyone is on the same page. By the time we present our project to the customer, there are no surprises, and we all see it as a collective success story.<\/p>\n<\/div>\n\n\n\n<div class=\"image\">\n\t\t\t<picture>\r\n<source data-image-size=\"image_block_small\" srcset=\"https:\/\/www.radial.com\/wp-content\/uploads\/Packing-area_1_b-aspect-ratio-47-30-564x360.png, https:\/\/www.radial.com\/wp-content\/uploads\/Packing-area_1_b-aspect-ratio-47-30-1128x720.png 2x\" media=\"(max-width: 600px)\" type=\"image\/png\">\r\n<source data-image-size=\"image_block_large\" srcset=\"https:\/\/www.radial.com\/wp-content\/uploads\/Packing-area_1_b-aspect-ratio-47-30-940x600.png\" type=\"image\/png\">\r\n<img decoding=\"async\" alt=\"\" src=\"https:\/\/www.radial.com\/wp-content\/uploads\/Packing-area_1_b-aspect-ratio-47-30-940x600.png\">\r\n<\/picture>\t\t\t\t\t<div class=\"image__caption\">\n\t\t\t\t<p>Example of a 3D drawing of a packing area<\/p>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\n<div class=\"core-heading-block\" data-heading-level=\"2\">\n<h2 class=\"wp-block-heading\" id=\"visuals\">Visuals are key<\/h2>\n<\/div>\n\n<div class=\"core-paragraph-block\">\n<p><em>Joanna: How do you present the designed fulfillment solution to the customer?<\/em><\/p>\n<\/div>\n\n<div class=\"core-paragraph-block\">\n<p>Bert: We start by explaining the concept and why it is the right fit for the customer. To make things clear, we use <strong>3D drawings and videos <\/strong>to detail specific processes. These visuals help our customers easily understand the solution. The goal is to keep things simple and avoid any designs that might confuse or make it hard to see the value in what we&#8217;ve done. It&#8217;s important to have a <strong>clear storyline<\/strong> to communicate our message effectively.<\/p>\n<\/div>\n\n<div class=\"core-paragraph-block\">\n<p><em>Joanna: According to you, are the visuals an important part of the overall presentation? And do the ones we present to customers differentiate us from our competitors in the market?<\/em><\/p>\n<\/div>\n\n<div class=\"core-paragraph-block\">\n<p>Bert: Definitely, visuals are key, the detail in our drawings and the specific elements we include can really set us apart. We&#8217;re actively working to become a differentiator in this field. While our current visual outputs might not be groundbreaking, I&#8217;m confident that we will keep improving. I strongly believe that our commitment to enhancing our visuals will make our presentations stand out.<\/p>\n<\/div>\n\n\n\n<div class=\"image\">\n\t\t\t<picture>\r\n<source data-image-size=\"image_block_small\" srcset=\"https:\/\/www.radial.com\/wp-content\/uploads\/Packing-area_2-aspect-ratio-47-30-564x360.png, https:\/\/www.radial.com\/wp-content\/uploads\/Packing-area_2-aspect-ratio-47-30-1128x720.png 2x\" media=\"(max-width: 600px)\" type=\"image\/png\">\r\n<source data-image-size=\"image_block_large\" srcset=\"https:\/\/www.radial.com\/wp-content\/uploads\/Packing-area_2-aspect-ratio-47-30-940x600.png\" type=\"image\/png\">\r\n<img decoding=\"async\" alt=\"\" src=\"https:\/\/www.radial.com\/wp-content\/uploads\/Packing-area_2-aspect-ratio-47-30-940x600.png\">\r\n<\/picture>\t\t\t\t\t<div class=\"image__caption\">\n\t\t\t\t<p>Part of a 3D drawing of a packing area<\/p>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\n<div class=\"core-heading-block\" data-heading-level=\"2\">\n<h2 class=\"wp-block-heading\" id=\"solution\">Implementing the designed solution<\/h2>\n<\/div>\n\n<div class=\"core-paragraph-block\">\n<p><em>Joanna: Is the solution designed for a tender typically implemented as designed, or are changes commonly made during implementation?<\/em><\/p>\n<\/div>\n\n<div class=\"core-paragraph-block\">\n<p>Bert: Our goal is to create realistic solutions that we intend to implement as they are designed. Once a customer decides to work with us, we take a closer look to make sure everything is set to go. <\/p>\n<\/div>\n\n<div class=\"core-paragraph-block\">\n<p>This means:<\/p>\n<\/div>\n\n<div class=\"core-list-block\">\n<ul class=\"wp-block-list\">\n<li>Reassessing the scope to ensure it still aligns with the customer&#8217;s current needs<\/li>\n\n\n\n<li>Making sure any changes in business volumes are accounted for<\/li>\n\n\n\n<li>Seeing if they need any additional services we didn&#8217;t plan for initially<\/li>\n<\/ul>\n<\/div>\n\n<div class=\"core-paragraph-block\">\n<p>This assessment, which takes place in the first few weeks, helps us to identify any differences between what was discussed during the sales phase and what the customer actually needs at that point in time.<\/p>\n<\/div>\n\n<div class=\"core-paragraph-block\">\n<p><em>Joanna: Does the work of the Solution Design team end there?<\/em><\/p>\n<\/div>\n\n<div class=\"core-paragraph-block\">\n<p>Bert: Not at all. The Solution Design Engineers remain part of the project until the end. Their role is to gate-keep the original concept, making sure the impact of potential changes doesn&#8217;t compromise the concept itself. <\/p>\n<\/div>\n\n<div class=\"core-paragraph-block\">\n<p>Beyond that, they&#8217;re involved in projects for existing businesses as well. They help our teams or ecommerce clients with any tech issues or necessary design tweaks, especially when business volumes change. We continuously assess solutions and identify opportunities for enhancing productivity, increasing quality and reducing lead times.<\/p>\n<\/div>\n\n<div class=\"core-heading-block\" data-heading-level=\"2\">\n<h2 class=\"wp-block-heading\">Deliver value and trigger imagination<\/h2>\n<\/div>\n\n<div class=\"core-paragraph-block\">\n<p><em>Joanna: In your view, what distinguishes Radial&#8217;s design solutions from those offered by our fulfillment competitors?<\/em><\/p>\n<\/div>\n\n<div class=\"core-paragraph-block\">\n<p>Bert: I believe <strong>our strength lies in our comprehensive process,<\/strong> which we follow from beginning to end. We prioritize understanding the customer&#8217;s requirements thoroughly. We don&#8217;t design solutions because we like it or it&#8217;s sexy. Our focus is on <strong>delivering tangible value<\/strong>. <\/p>\n<\/div>\n\n<div class=\"core-paragraph-block\">\n<p>Adding value is the foundation of our approach, and then being able to explain it to the customer in a simple way that <strong>triggers the imagination<\/strong>. I think this combination is what truly sets us apart and makes us strong.<\/p>\n<\/div>\n\n<div class=\"core-paragraph-block\">\n<p><em>Joanna: Thank you Bert for your insightful responses. Your knowledge and perspective provided valuable insight into the design process for Radial&#8217;s order fulfillment solutions. I hope we can talk soon about the new technologies you are implementing in your department.<\/em><\/p>\n<\/div>\n\n\n<div class=\"wp-block-media-text is-stacked-on-mobile\" style=\"grid-template-columns:33% auto\"><figure class=\"wp-block-media-text__media\"><img fetchpriority=\"high\" decoding=\"async\" width=\"923\" height=\"1024\" src=\"https:\/\/www.radial.com\/files\/Bert-Hellinx_2-923x1024.jpg\" alt=\"\" class=\"wp-image-54997 size-full\" srcset=\"https:\/\/www.radial.com\/wp-content\/uploads\/Bert-Hellinx_2-923x1024.jpg 923w, https:\/\/www.radial.com\/wp-content\/uploads\/Bert-Hellinx_2-270x300.jpg 270w, https:\/\/www.radial.com\/wp-content\/uploads\/Bert-Hellinx_2-768x852.jpg 768w, https:\/\/www.radial.com\/wp-content\/uploads\/Bert-Hellinx_2-1384x1536.jpg 1384w, https:\/\/www.radial.com\/wp-content\/uploads\/Bert-Hellinx_2-1845x2048.jpg 1845w, https:\/\/www.radial.com\/wp-content\/uploads\/Bert-Hellinx_2-541x600.jpg 541w, 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https:\/\/www.radial.com\/wp-content\/uploads\/Bert-Hellinx_2-1408x1563.jpg 1408w, https:\/\/www.radial.com\/wp-content\/uploads\/Bert-Hellinx_2-577x640.jpg 577w, https:\/\/www.radial.com\/wp-content\/uploads\/Bert-Hellinx_2-1153x1280.jpg 1153w, https:\/\/www.radial.com\/wp-content\/uploads\/Bert-Hellinx_2-423x470.jpg 423w, https:\/\/www.radial.com\/wp-content\/uploads\/Bert-Hellinx_2-847x940.jpg 847w, https:\/\/www.radial.com\/wp-content\/uploads\/Bert-Hellinx_2-924x1025.jpg 924w, https:\/\/www.radial.com\/wp-content\/uploads\/Bert-Hellinx_2-1847x2050.jpg 1847w, https:\/\/www.radial.com\/wp-content\/uploads\/Bert-Hellinx_2-1442x1600.jpg 1442w, https:\/\/www.radial.com\/wp-content\/uploads\/Bert-Hellinx_2-461x512.jpg 461w, https:\/\/www.radial.com\/wp-content\/uploads\/Bert-Hellinx_2-380x422.jpg 380w, https:\/\/www.radial.com\/wp-content\/uploads\/Bert-Hellinx_2-760x844.jpg 760w, https:\/\/www.radial.com\/wp-content\/uploads\/Bert-Hellinx_2-169x188.jpg 169w, https:\/\/www.radial.com\/wp-content\/uploads\/Bert-Hellinx_2-339x376.jpg 339w, https:\/\/www.radial.com\/wp-content\/uploads\/Bert-Hellinx_2-467x518.jpg 467w, https:\/\/www.radial.com\/wp-content\/uploads\/Bert-Hellinx_2-933x1036.jpg 933w, https:\/\/www.radial.com\/wp-content\/uploads\/Bert-Hellinx_2-315x350.jpg 315w, https:\/\/www.radial.com\/wp-content\/uploads\/Bert-Hellinx_2-631x700.jpg 631w, https:\/\/www.radial.com\/wp-content\/uploads\/Bert-Hellinx_2-176x195.jpg 176w, https:\/\/www.radial.com\/wp-content\/uploads\/Bert-Hellinx_2-352x391.jpg 352w, https:\/\/www.radial.com\/wp-content\/uploads\/Bert-Hellinx_2-41x46.jpg 41w, https:\/\/www.radial.com\/wp-content\/uploads\/Bert-Hellinx_2-83x92.jpg 83w\" sizes=\"(max-width: 923px) 100vw, 923px\" \/><\/figure><div class=\"wp-block-media-text__content\"><div class=\"core-paragraph-block\">\n<p><a href=\"https:\/\/www.linkedin.com\/in\/bert-hellinx-06ba7225\/?originalSubdomain=nl\">Bert Hellinx<\/a>, Solution Design &amp; Onboarding Director, Radial Europe<\/p>\n<\/div>\n\n<div class=\"core-paragraph-block\">\n<p>Bert&#8217;s journey into logistics began in 2005, instantly drawn to the fast-paced environment from the very beginning. Over two decades, he has gained lots of experience working with various sectors, including spare parts, consumer goods, and healthcare. It&#8217;s in the recent years, however, that he has discovered what his true passion is: using his experience to help customers solve their unique problems.<\/p>\n<\/div><\/div><\/div>\n\n\n\n\n<div class=\"info-cta\">\n    <div class=\"info-cta__inner\">\n        <div class=\"info-cta__left\">\n            <div class=\"info-cta__summary\">\n\t\t\t\t\t\t\t\t\t<p>Tap into Bert Hellinx&#8217;s expertise and transform your ecommerce operations.<\/p>\n\t\t\t\t            <\/div>\n        <\/div>\n\n                    <div class=\"info-cta__right\">\n                <a class=\"info-cta__cta button-primary light\" \n                href=\" https:\/\/www.radial.com\/eur\/contact-us \"\n                    >\n                                            Contact us                                    <\/a>\n            <\/div>\n            <\/div>\n<\/div>\n\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"featured_media":0,"template":"","insight_type":[],"solution":[399],"class_list":["post-54989","insight","type-insight","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.radial.com\/eur\/wp-json\/wp\/v2\/insight\/54989","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.radial.com\/eur\/wp-json\/wp\/v2\/insight"}],"about":[{"href":"https:\/\/www.radial.com\/eur\/wp-json\/wp\/v2\/types\/insight"}],"version-history":[{"count":34,"href":"https:\/\/www.radial.com\/eur\/wp-json\/wp\/v2\/insight\/54989\/revisions"}],"predecessor-version":[{"id":55301,"href":"https:\/\/www.radial.com\/eur\/wp-json\/wp\/v2\/insight\/54989\/revisions\/55301"}],"wp:attachment":[{"href":"https:\/\/www.radial.com\/eur\/wp-json\/wp\/v2\/media?parent=54989"}],"wp:term":[{"taxonomy":"insight_type","embeddable":true,"href":"https:\/\/www.radial.com\/eur\/wp-json\/wp\/v2\/insight_type?post=54989"},{"taxonomy":"solution","embeddable":true,"href":"https:\/\/www.radial.com\/eur\/wp-json\/wp\/v2\/solution?post=54989"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}